You’ve heard horror stories about mortgage lending. They’re probably all true. Sadly, a vast number of big banks and credit unions don’t care about the customer experience and often provide preapproval letters without actually verifying all the details. If you’re a repeat buyer, this is all too familiar. For the new buyers out there, this is the typical experience:

• Stress and anxiety

• Slow response times

• Unclear instructions

• Ambiguous timelines

• Feeling ignored

• Being denied funding at the last second

My loan horror story started when I fell in love with a gorgeous 3/2 in a quiet South Austin neighborhood. Leading up to the purchase, I spent a good chunk of time interviewing mortgage lenders, and I found the perfect fit (or so I thought). It all sounded so promising in the beginning. But as the close-date approached, communication from my lender became intermittent. And then I got the update just moments after I had ordered movers: my loan had been denied funding!

I scrambled to find a new lender, and during my search, I realized that mortgage loans are a confusing mess for borrowers. It was clear that there was room to create a new and improved approach to mortgage lending. So that’s what I did.

So what’s the good news? I found a better way that benefits you every step of the way.

(1) Save money - As a mortgage broker, I shop 20 different lenders and make them compete for your business to save you money.

(2) Shop confidently - I underwrite your pre-approval letter, so you can shop more confidently.

(3) Get accepted offers - When you submit an offer, I will personally call the listing agent and advocate for you.

(4) Feel heard - I will be in constant contact with you and your realtor to make sure everything goes off without a hitch.

Here are just a few of the things that our team promises to do each and every day to help you make your housing dreams a reality:

• Make your home buying process as easy and straightforward as possible

• Find you the best loan

• Answer all of your questions thoroughly

• Communicate clearly

I look forward to meeting you soon.